A. KSurgical will return the BER item without repair at no cost to you! 

A. KSurgical will evaluate the damages and ascertain if replacement parts are still available. If we find that replacement parts are indeed no longer available, we will return the item to you at no cost. 

A: KSurgical keeps an extensive inventory parts for the common instruments, hence, we are able to complete most repairs in 3-5 days. In addition, we are also able to offer same day or overnight delivery.

For urgent repairs. Our in-house technicians have a combined work experience of over 50 years.

A. KSurgical repairs carry a SIX-MONTHS to ONE-YEAR warranty on the labor and parts replaced. 

Warranty does not cover damages due to mishandling, cleaning & maintenance not conforming to manufacturer's recommendation, wear & tear as well as accidents.

A: KSurgical’s customers include all major government hospitals, restructured hospitals and top private hospitals in Singapore, Malaysia, Philippines, Thailand and Indonesia. Other customers include manufacturers or manufacturers’ representatives with offices in Singapore.

Most of Ksurgical’s initial customers (since our company inception in year 2000) are still sending their faulty items to us for repair TODAY!



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